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Seasonal Employment Opportunities at Fashion Island

Oct 17, 2017 - Nov 1, 2017

Fashion Island Guest Services Position

 

The Guest Services Associate is responsible to provide excellent guest service by assisting guests including: directions, sales of gift cards, restaurant reservations, information about merchants, special events and the surrounding community.  For Fashion Island Newport Beach, incumbent will be responsible for providing a fun, safe environment for guests.

Please note: This is a temporary, Holiday Seasonal Associate position with dates of employment to start from Mid October through the New Year.

Job Duties:

 

  • Provide outstanding guest service in person or on the phone when answering questions and delivering information.
  • Utilize a creative approach to resolve guests’ needs based on established techniques, policies and procedures.
  • Maintain ongoing knowledge of property and its stores, restaurants, and events.
  • Ensure proper cash handling and gift card procedures are followed.
  • Remain compliant with SOPs including uniform/grooming standards.
  • Perform other duties or projects as assigned or requested.

 

Minimum Qualifications:

 

  • Minimum high school degree or general education diploma (GED).
  • Minimum of 1 year experience in retail, retail sales, or related volunteer work preferred.
  • Must be at least 19 years of age.
  • Meticulous attention to detail and accuracy.
  • Ability to multitask and efficiently assist accumulation of guests in line.
  • Exceptional customer service skills.
  • Must possess excellent interpersonal skills, enjoy problem solving and love taking care of guests.
  • Basic computer skills.
  • Clean DMV record.
  • Minimum of four 4 hour shifts of availability required.
  • Must be able to work a varied schedule including days, nights, weekends and holidays. 

Link: HERE

At Your Service - Concierge